IMPORTANT — PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE YOU USE THE WEBSITE OR ATTEMPT TO ACCESS ANY SERVICES. BY ACCESSING THE WEBSITE OR BY UTILISING ANY SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

These terms (the “Terms of Service”) apply to your use of www.tshtech.us (the “Website”) and any purchase or use by you of any software, products or services that may be made available to you through it (collectively, the “Services”).

The Website is a site operated by TSH Tech LLC, part of TSH Group of Companies. TSH Tech LLC is registered in Delaware, USA.

TSH Tech LLC reserves the right to amend or update these Terms of Service at any time, with or without notice. Such changes shall take effect immediately and shall apply to all subsequent use by you of the Website or Services. Every time you wish to use the Website, please check these terms to ensure you understand the terms that apply at that time.

Contents

  • Introduction
  • Other terms that may apply to you
  • Privacy Policy
  • EULA
  • Accessing the Website
  • Accounts and Passwords
  • Service Provision and End User License Agreement
  • Renewals & Payments
  • Delivery
  • Cancellations & Refunds Policy
  • License Transfer Policy
  • Intellectual Property Rights
  • Trademarks
  • No Reliance on Information
  • Limitation of TSH Tech LLC‘s Liability
  • TSH Tech LLC is not Responsible for Websites It Links To
  • Viruses
  • Linking to the Website
  • General Clauses
  • Notices & Contact Information
  • Applicable Law and Jurisdiction

Accessing the Website TSH Tech LLC does not guarantee that the Website, or any content on it, will always be available or be uninterrupted. Access to the Website is permitted on a temporary basis. TSH Tech LLC may suspend, withdraw, discontinue or change all or any part of the Website for business and operational reasons. TSH Tech LLC will try to give you reasonable notice of any suspension or withdrawal.

Accounts and Passwords If you choose, or are provided with, a user ID, password or any other piece of security information, you must treat this information as confidential and not disclose it to any third party. TSH Tech LLC reserves the right to disable any such credentials if, in our opinion, you have failed to comply with any provision of these Terms of Service.

Service Provision and End User License Agreement Payments for Software are accepted via PayPal, credit card, wire transfer, or other selected means. Licenses renew monthly unless cancelled. Payment is due on your signup anniversary. Failure to pay within 5 days may result in license suspension.

Delivery Licenses are issued once payment confirmation is received. Professional services typically complete in 1-2 business days but may vary.

Cancellations & Refunds Policy Leased licenses can be cancelled at any time. Refunds for pre-paid services/licenses are not available once processing begins. Refunds are only issued for functional failures determined by TSH Tech LLC‘s technical staff.

License Transfer Policy Licenses may not be resold or transferred. Addons can be reassigned within the same account.

Intellectual Property Rights TSH Tech LLC owns or licenses all intellectual property on the Website. You may not reproduce, modify, or republish any materials without written consent.

Trademarks All product and company names mentioned are the property of their respective trademark holders. TSH Tech LLC and its logo are trademarks of TSH Tech LLC.

No Reliance on Information Website content is for general information only. Professional advice should be sought before acting on any content.

Limitation of Liability TSH Tech LLC excludes all implied warranties. We are not liable for any direct or indirect damages resulting from use or inability to use the Website.

Links to Other Websites We do not control and are not responsible for content on linked sites.

Viruses We do not guarantee the Website is virus-free. Users are responsible for their own antivirus protection.

Linking to Our Website You may link to our homepage fairly and legally. Framing the Website is not allowed.

General Clauses If any part of these terms is found invalid, the remainder remains in effect. No third party may enforce these terms.

Notices & Contact Information For legal questions, contact: TSH Tech LLC Attn: Legal Department State of Delaware, USA Email: legal@tshtech.us

Applicable Law and Jurisdiction These terms are governed by Delaware, USA law. You agree to submit to the exclusive jurisdiction of Delaware courts.

Privacy Policy

Effective Date: 24/04/2025

This Privacy Policy describes how TSH Tech LLC (“TSH Tech”, “we”, “our”, or “us”), part of the TSH Group of Companies, collects, uses, and discloses personal information that we obtain through our website located at www.tshtech.us (the “Website”) and through our services (collectively, the “Services”).

By using our Website or Services, you agree to the terms of this Privacy Policy.

Contents

  1. Information We Collect
  2. How We Use Your Information
  3. Sharing Your Information
  4. Cookies and Tracking Technologies
  5. Data Retention
  6. Data Security
  7. Your Data Protection Rights
  8. International Transfers
  9. Third-Party Links
  10. Changes to This Privacy Policy
  11. Contact Us

1. Information We Collect We may collect and process the following data:

  • Personal identification information (name, email address, phone number, company name)
  • Technical information (IP address, browser type, time zone settings, operating system, and platform)
  • Usage data (information about how you use our Website, products, and services)
  • Marketing and communications data (your preferences in receiving marketing from us)

2. How We Use Your Information We use the information we collect to:

  • Provide, operate, and maintain our Website and Services
  • Improve, personalize, and expand our Website and Services
  • Understand and analyse how you use our Website and Services
  • Communicate with you, including for customer service, updates, and marketing purposes
  • Process your transactions and manage your subscriptions
  • Comply with legal obligations

3. Sharing Your Information We do not sell your personal data. However, we may share your information with:

  • Service providers who help us operate our business
  • Law enforcement or regulatory bodies if required by law
  • Third parties with your consent

4. Cookies and Tracking Technologies We use cookies and similar tracking technologies to track activity on our Website and store certain information. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of the Website.

5. Data Retention We retain personal information only for as long as necessary to fulfil the purposes we collected it for, including to satisfy legal or reporting requirements.

6. Data Security We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

7. Your Data Protection Rights Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data
  • Object to or restrict processing
  • Request data portability

8. International Transfers Your data may be transferred to—and maintained on—computers located outside your state, province, or country. We ensure all such transfers comply with applicable data protection laws.

9. Third-Party Links Our Website may contain links to third-party websites. We are not responsible for the privacy practices of such sites.

10. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We encourage you to review this page periodically.

11. Contact Us For questions about this policy, please contact us at: TSH Tech LLC Email: legal@tshtech.us Registered in Delaware, USA

IMPORTANT: THIS SOFTWARE END-USER LICENSE AGREEMENT IS A LEGAL AGREEMENT BETWEEN YOU (EITHER INDIVIDUALLY OR COLLECTIVELY ON BEHALF OF YOUR BUSINESS ENTITY) AND TSH TECH LLC. READ IT CAREFULLY BEFORE COMPLETING THE INSTALLATION PROCESS AND USING THE SOFTWARE. AMONG OTHER PROVISIONS, IT PROVIDES A LICENSE TO USE THE SOFTWARE AND CONTAINS TERMINATION AND WARRANTY INFORMATION AND LIABILITY DISCLAIMERS. BY INSTALLING AND USING THE SOFTWARE, YOU CONFIRM YOUR ACCEPTANCE OF THE SOFTWARE AND YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, THEN DO NOT INSTALL THE SOFTWARE. CONTINUED USE OF THIS SOFTWARE SIGNIFIES YOUR CONTINUED ACCEPTANCE OF THESE TERMS AND ANY FUTURE CHANGES TO THEM.

This End-User License Agreement (“EULA”) is a legal agreement between you (either an individual or a business entity) and TSH Tech LLC, part of the TSH Group of Companies, registered in the State of Delaware, USA.

Contents

  1. Definitions
  2. Grant of License
  3. Restrictions
  4. Ownership and Intellectual Property
  5. Termination
  6. Limited Warranties and Disclaimers
  7. Limitation of Liability
  8. Indemnity
  9. Export Control Compliance
  10. Governing Law
  11. Entire Agreement

1. Definitions 1.1 “Software” refers to the proprietary software provided by TSH Tech LLC, including any updates, upgrades, enhancements, modifications, patches, modules, and documentation.

1.2 “Licensee” refers to you, the person or entity installing or using the Software.

1.3 “Authorized Device” means the computer system, virtual server, or other equipment that is licensed to run the Software.

1.4 “Documentation” refers to all user guides, technical manuals, and other materials provided by TSH Tech LLC.

1.5 “Updates” refers to any corrections, bug fixes, or minor feature improvements released periodically by TSH Tech LLC.

2. Grant of License TSH Tech LLC grants the Licensee a non-exclusive, non-transferable, limited license to: (a) install and use the Software on one Authorized Device; (b) make one copy for backup or archival purposes; (c) use the Software only as expressly permitted by this EULA.

3. Restrictions The Licensee shall not: (a) sublicense, rent, lease, loan, distribute, or otherwise transfer the Software; (b) reverse engineer, decompile, or disassemble the Software; (c) modify or create derivative works based on the Software; (d) use the Software to operate more than one domain without purchasing an additional license.

4. Ownership and Intellectual Property The Software is licensed, not sold. TSH Tech LLC and its licensors retain all rights, title, and interest in and to the Software, including but not limited to all copyrights, patents, trade secrets, and trademarks.

5. Termination This EULA is effective until terminated. You may terminate it by discontinuing use and destroying all copies. TSH Tech LLC may terminate this EULA if you fail to comply with any term. Upon termination, all rights granted will immediately cease.

6. Limited Warranties and Disclaimers TSH Tech LLC warrants that the Software will perform substantially in accordance with the accompanying Documentation for 30 days from the date of installation. EXCEPT AS EXPRESSLY STATED, THE SOFTWARE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND.

7. Limitation of Liability In no event will TSH Tech LLC be liable for any special, incidental, indirect, or consequential damages arising out of the use or inability to use the Software.

8. Indemnity You agree to indemnify and hold harmless TSH Tech LLC from and against any claims, damages, liabilities, and costs arising from your violation of this EULA or misuse of the Software.

9. Export Control Compliance You agree to comply with all applicable export laws and regulations of the United States and other jurisdictions.

10. Governing Law This Agreement shall be governed by the laws of the State of Delaware, USA. You agree to the exclusive jurisdiction of the courts in Delaware for any dispute arising under this EULA.

11. Entire Agreement This EULA constitutes the entire agreement between you and TSH Tech LLC concerning the Software and supersedes all prior or contemporaneous communications.

If you have any questions regarding this EULA, please contact legal@tshtech.us.

IMPORTANT: THIS TECHNICAL SUPPORT AGREEMENT IS A LEGAL AGREEMENT BETWEEN YOU (EITHER INDIVIDUALLY OR COLLECTIVELY ON BEHALF OF YOUR BUSINESS ENTITY) AND TSH TECH LLC. READ IT CAREFULLY. AMONG OTHER PROVISIONS, IT CONTAINS TERMINATION AND WARRANTY INFORMATION AND LIABILITY DISCLAIMERS. BY USING THE SERVICES, YOU AGREE TO BE BOUND BY THE TERMS OF THIS TECHNICAL SUPPORT AGREEMENT. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, YOU MAY NOT USE THE SERVICES. CONTINUED USE OF OUR SERVICES SIGNIFIES YOUR CONTINUED ACCEPTANCE OF THESE TERMS AND ANY FUTURE CHANGES TO THEM.

This Technical Support Agreement (“Agreement”) is made between you and TSH Tech LLC, part of the TSH Group of Companies, registered in the State of Delaware, USA.

Contents

  1. Definitions
  2. Services
  3. Intellectual Property Rights
  4. Priority Support Fees
  5. Term and Termination
  6. Warranties; Disclaimer
  7. Limitation of Liability
  8. Indemnification
  9. Miscellaneous

1. Definitions 1.1 “Agreement” means this Technical Support Agreement. 1.2 “Applicable Law” means all applicable laws and regulations. 1.3 “Incident” means a single support request related to the Software. 1.4 “Licensee” means you or any authorized user of TSH Tech Software. 1.5 “Services” means technical support services provided by TSH Tech LLC. 1.6 “Software” means the proprietary software provided by TSH Tech LLC. 1.7 “Support Pricing Agreement” means any agreement outlining support terms, including payment and service limitations. 1.8 “Term” means the duration of this Agreement. 1.9 “Territory” means worldwide, unless restricted by law. 1.10 “You” or “Your” means the individual or entity accepting this Agreement.

2. Services TSH Tech LLC agrees to provide support services for the Software within the scope of this Agreement. Services include assistance with installation, configuration, troubleshooting, and resolution of software-related technical issues. Support will be provided via email, ticketing system, or any other method TSH Tech LLC may designate.

3. Intellectual Property Rights All rights, title, and interest in and to the Software and related materials, including all intellectual property rights, remain the sole property of TSH Tech LLC. You agree not to copy, modify, distribute, or reverse-engineer any part of the Software.

4. Priority Support Fees Access to premium or priority support services may be subject to additional fees as outlined in your Support Pricing Agreement. All fees must be paid in accordance with agreed billing terms.

5. Term and Termination This Agreement is effective from the date of your acceptance and shall continue until terminated. Either party may terminate this Agreement with written notice. Upon termination, your access to support services will end, and you must cease use of any support tools or software provided.

6. Warranties; Disclaimer TSH Tech LLC will make commercially reasonable efforts to resolve reported Incidents. EXCEPT AS EXPRESSLY PROVIDED, THE SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY.

7. Limitation of Liability IN NO EVENT SHALL TSH Tech LLC BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO THIS AGREEMENT OR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8. Indemnification You agree to indemnify, defend, and hold harmless TSH Tech LLC from any claims, damages, liabilities, and expenses arising from your use of the Services or violation of this Agreement.

9. Miscellaneous This Agreement is governed by the laws of the State of Delaware, USA. Any disputes shall be resolved in the courts of Delaware. This Agreement constitutes the entire understanding between you and TSH Tech LLC regarding the subject matter and supersedes all prior agreements.

For questions regarding this agreement, contact legal@tshtech.us.

TSH TECH LLC AFFILIATE AGREEMENT

THIS AGREEMENT (the “Agreement”) is made between:

PARTIES

TSH Tech LLC, a company registered in the State of Delaware, USA (“TSH Tech”).

The Affiliate, being the party entering into this Agreement, whose details have been provided to TSH Tech electronically as a necessary part of the process of accepting this Agreement (the “Affiliate”).

CONTENTS

  1. Interpretation
  2. TSH Tech’s Obligations
  3. Affiliate’s Obligations
  4. Charges and Payment
  5. Proprietary Rights
  6. Confidentiality
  7. Indemnification
  8. Limitation of Liability
  9. Term and Termination
  10. Governing Law and Jurisdiction
  11. Miscellaneous

AGREED TERMS

  1. Interpretation 1.1 In this Agreement, unless the context otherwise requires, words importing the singular shall include the plural and vice versa, references to persons shall include bodies corporate, and headings are for ease of reference only and shall not affect interpretation. 1.2 “Affiliate Website” means any website owned or operated by the Affiliate. 1.3 “Tracked Hyperlink” means a hyperlink that tracks users from the Affiliate Website to the TSH Tech platform. 1.4 “Commission Rate” refers to the percentage of sales earned by the Affiliate for qualifying transactions.
  2. TSH Tech’s Obligations 2.1 TSH Tech shall provide the Affiliate with tracking tools including unique URLs, codes, or widgets. 2.2 TSH Tech shall maintain the affiliate tracking system to record transactions and commissions accurately. 2.3 TSH Tech shall provide the Affiliate access to reports showing clicks, sales, and commission status.
  3. Affiliate’s Obligations 3.1 The Affiliate shall actively promote TSH Tech’s services through legal and ethical means. 3.2 The Affiliate shall not engage in misleading advertising, spamming, or infringe any intellectual property rights. 3.3 The Affiliate is responsible for maintaining their website and ensuring tracking tools are functional. 3.4 The Affiliate agrees to comply with applicable laws and regulatory obligations in the jurisdictions they operate.
  4. Charges and Payment 4.1 TSH Tech shall pay the Affiliate commissions on confirmed sales referred through tracked links. 4.2 Commissions are calculated based on the net value excluding tax, refunds, or discounts. 4.3 Payments are made monthly, subject to the Affiliate reaching a minimum payout threshold. 4.4 No commissions shall be paid on self-referrals or fraudulent transactions.
  5. Proprietary Rights 5.1 TSH Tech retains all rights, title, and interest in its intellectual property, platform, and materials. 5.2 The Affiliate is granted a non-exclusive, revocable license to use TSH Tech’s marks solely for promotional purposes during the term of this Agreement. 5.3 Unauthorized use of TSH Tech’s intellectual property constitutes a breach of this Agreement.
  6. Confidentiality 6.1 Each party shall keep confidential all non-public, sensitive information disclosed during the term. 6.2 Confidential information shall not be shared with third parties unless required by law. 6.3 These confidentiality obligations survive the termination of this Agreement.
  7. Indemnification 7.1 The Affiliate shall indemnify and hold harmless TSH Tech from any third-party claims, liabilities, or damages arising out of the Affiliate’s breach, misconduct, or violations. 7.2 TSH Tech shall notify the Affiliate of any such claim and allow the Affiliate to assume defence at their own cost.
  8. Limitation of Liability 8.1 TSH Tech shall not be liable for indirect, incidental, special, or consequential damages. 8.2 TSH Tech’s total liability under this Agreement shall not exceed the total commissions paid to the Affiliate in the past 12 months.
  9. Term and Termination 9.1 This Agreement begins upon acceptance and continues until terminated. 9.2 Either party may terminate with 30 days written notice. 9.3 Immediate termination applies for breach, unethical conduct, or misuse of intellectual property. 9.4 Upon termination, the Affiliate must cease using TSH Tech’s intellectual property and remove all tracking tools.
  10. Governing Law and Jurisdiction 10.1 This Agreement shall be governed by the laws of the State of Delaware, United States. 10.2 Disputes shall be subject to the exclusive jurisdiction of Delaware courts.
  11. Miscellaneous 11.1 Entire Agreement – This Agreement supersedes all previous agreements between the parties. 11.2 Amendments – Modifications must be in writing and signed by both parties. 11.3 Waiver – A failure to enforce any provision shall not constitute a waiver of rights. 11.4 Severability – If any provision is found invalid, remaining provisions remain effective. 11.5 Assignment – The Affiliate shall not assign rights without TSH Tech’s written consent. 11.6 Independent Contractors – The relationship is that of independent parties; no joint venture or employment is intended. 11.7 Notices – Notices must be sent by email or through an agreed communication method. 11.8 Survival – Clauses that by nature extend beyond termination shall remain in effect.

This Agreement is executed electronically and is deemed effective as of the date of the Affiliate’s acceptance.

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